2018 RAM 5500

$52,720
10 Miles

Vehicle Details

Mileage: 10
Color: WHITE
Body Style: Chassis
Transmission: Automatic
Engine: 6 Cyl
Drive Train: RWD
Fuel: DIESEL
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Information about Dealer

Bogus fees and no post purchase customer service
1
Lake Lure on 11/29/2016

Customer Service: 1.0 Overall Experience: 1.0

All purchasers should request/demand that the charges added for "Documentary Fee" and "Dealers Inventory Tax" be removed from the Vehicle Purchase Order. I had my loan officer negotiate those fees away prior to closing. Hey, a deal's a deal. Don't tell us what you'd take for the vehicle then add in additional fees that were not agreed to. The personal property tax is the real joke. Mac Haik DCJ asks you to reimburse them for personal property taxes they paid on the vehicle you purchased. Just imagine how they would respond if you asked them to pay the personal property tax you paid on the vehicle you traded in/replaced. And document fees? Come on people. That's a cost of doing business. Try to get the dealer to pay you for the gas you used to get to their dealership or for lost wages if you took time off from work. As for post purchase customer service, there's not much to say other than it doesn't exist. They did not return my phone calls or emails even when I was told someone would contact me. You may get to leave a voice mail, but you'll never actually have a live conversation with anyone.

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