To be more confident in your used car purchase and get more information about the auto, including its accident history, insurance records, odometer readings history and other important details, we recommend you get a vehicle history report for the car prior to buying it.
Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 5.0 Overall Facilities: 4.0
On July 27, 2016 I visited Mark Jacobson Toyota's sales department to take a test drive and receive a price quote. The sales representative was named J*** L***. Before obtaining a price quote with financing options, she specifically promised me (orally) that it would be a soft pull of my credit. Later as I requested a credit disclosure from TransUnion, I discovered, to my astonishment, that the credit pull turned out to be a hard pull (i.e. "regular inquiry"). I then contacted J*** L*** repeatedly via different means regarding this matter, but she refused to reply.
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