Used Smart EQ ForTwo for sale with 0 miles for $24,780 at Mercedes-Benz of San Francisco / Smart Center San Francisco
Customer Service: 2 Quality Of Work: 1 Friendliness: 1 Pricing: 4 Overall Experience: 2
Bought my first Mercedes from this dealership. I've taken it to two different dealerships and they've both commented on different problem areas with my car. The first was defective tires, less than one week after I bought it. When I called the dealership the sales rep was SO extremely rude. I went higher up the chain and after much nagging they finally fixed it. I then had to take my car to get the window leaked fixed (noticed the week after I bought my car). Luckily part of warranty but should of been fixed from the start. When returning my car, the other dealership, asked if I noticed that it appeared someone had tried to unlock the car through the window (a weird bump right under the window). I said the car was like this when I bought it and when I confronted the salesman he said "well your not buying a new car, it can't be perfect". I was informed by the other dealership that this car should of never left the lot with that mark. Extremely rude service when I have tried contacting after the purchase of my car. Will never take my car back there, but luckily there's 2 great dealerships closer to where I am!