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Vehicle Details

Body Style: SUV
Transmission: Automatic
Engine: 4 Cyl
Drive Train: FWD
Fuel: GAS
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Information about Dealer

Service department is slow
anonymous on 11/07/2016

Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 1 Overall Experience: 1

I dropped my truck off on a friday to get the oil changed. When I returned, 5 hours later, at 2pm they had not even started. They assured me that the would get it done that same day. Rather than wait another 4 hours I just left. I'll never buy a new ar from them because of their horrible service department. What would happen if I needed work that was complicated or had to be done by the dealer? If an oil change is over 5 hours a difficult job could take weeks.

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