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Customer Service: 4 Quality Of Work: 1 Friendliness: 4 Pricing: 3 Overall Experience: 2
I bought a used Audi A6 from this dealership at what I thought was a great price. There were a few issues but they assured me they would fix. After only one day, I had to return the car for service due to mechanical issues. They charged me $400 to fix an issue that they should of fixed before selling my car. Had that been all, that would of been it but was just the beginning. I met with the owners which are brothers and their dad, nice people but give you the run around and not very helpful. As a business man myself, I understand limiting cost but thsee issues were in the first few days and obvious were existing mechanical issues. I took the car to an Audi dealer and they had over $3k of work needed. Granted dealer mark up but even after looking local the repairs totaled over $1500. After showing them required work, they wouldn't return calls and avoided me. Disappointed as they lure you in with good prices but there cars are unsafe and money pits. Think twice before you buy from them. Go elsewhere and do your homework.
