Customer Service: 1 Buying Process: 1
I found a truck on Cars.com and contacted dealer about when I was coming to look over and test drive vehicle. I drove over an hour to bring my business to this dealership. I liked the truck, we agreed on a price, I spent all the time to fill out their paperwork. They promised to contact me the next day. I NEVER HEARD FROM THEM AGAIN! The following day I walked into another dealer and bought a new 2016 Chevy Silverado Z71. Poole's loss... I thought they were in the business of selling automobiles. Bye-bye sales!