Customer Service: 2 Quality Of Work: 2 Friendliness: 2 Pricing: 2 Overall Experience: 2
I purchased a used F150 in February this year. It had 57,000 plus miles on it. The truck looked to be in excellent condition. The salesman was great and worked with our trade in to get the deal done. I was very excited about the purchase. I also purchased an extended warranty. I must say that the service team is terrible. The truck was sold to me with the brakes and drums almost metal to metal. The tires close to life's end. I put over $1000 in repairs to the front and rear brakes and rotors. My personal friend (a mechanic at a local warren tire) informed me that I got screwed. I now will be buying $1500 worth of new tires next month. None of this was covered under warranty by the dealership. The air conditioning did not work either. I had to wait almost 3 months for nemer to repair it. I love this F150 but sadly , it will be my last purchase at nemer ford. They sold the truck when its original warranty was just about up and left me to do the normal wear and tear repairs shortly after purchase.
