Priced below KBB Fair Purchase Price! 23/31 City/Highway MPG Carbonized Gray Metallic 2024 Ford Escape Platinum AWD 8-Speed Automatic EcoBoost 2.0L I4 GTDi DOHC Turbocharged VCT AWD. AWD, 2.91 Axle Ratio, 4-Wheel Disc Brakes, 6 Speakers, ABS brakes,...
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 2 Overall Experience: 1
Worst customer service and experience my husband and I have ever had to deal with. We bought a used F-150 here. We had not even made the first payment yet and the truck already had numerous issues. In order to get in touch with anyone you have to constantly drive there, because no one is accessible through phone and no one cares to help. They wanted to charge us over $1,000 to fix the issues that were not covered under warranty (parts were very low in price (under $100) and he bought them and replaced everything himself in under 30 minutes). We will never be back or buy from them again. They are nice when making the sale, but after that....they don't care. Definitely sticking with Honda in January when my lease ends and it's time to buy a car. Honda would have taken care of these issues without hesitation, because it's the right thing to do. The only good thing about the experience was James who sold us the truck. I could tell that he truly did care for us and wanted us to be happy with our purchase.
