12' STELLAR HOOKLIFT AUTOTARPER Race Red 2024 Ford F-550SD XL DRW 4WD 10-Speed Automatic Power Stroke 6.7L V8 DI 32V OHV Turbodiesel Bright Grille, Chrome Front Bumper, GVWR: 19,500 lb Payload Plus Upgrade Package, Halogen Fog Lamps, High Capacity T...
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5
My car "died" while delivering food / supplies after Hurricane Sandy. I needed a car ASAP. I walked into Tom's Ford to "look around". The receptionist greeted me with a smile and introduced me to "Kenny", sales associate. I told him what I needed / wanted & made him aware that I wasn't about to listen to any "crap". He replied with a funny comeback. Kenny, along with the sales team / management were able to set up a lease deal that met my needs and at an affordable price. WINNING !In addition to sales, the service department are also great. A friendly voice always answers the phone & scheduling an appointment is NEVER a problem. Sal & Vito explain everything that's been done. Whether it was an oil change or routine check up. When paying my bill, once again, I'm greeted with a friendly face. I was so happy with Tom's Ford that I leased my second car from them. My father is currently looking into a lease also. Bottom line, when a business treats people well, it gains customers. Tom's Ford is an example of how to treat its customers. I'd like to take this opportunity & say "Thank You" to the entire staff at Tom's Ford. Your teamwork is a reason for your success.
