Customer Service: 5 Overall Facilities: 5
Great service, I had a recall on my 2012 ford focus.. And had no luck in help with it from other ford dealers , including the one i bought the car from.Well I just got a new job and i had my son born in Aug , so i really needed my car for work, I was helped by Mr. Dennis Davis at Berkeley ford in Moncks corner in sc...i talked to him about my situation because I drive a hour to work and did not want to miss any days .. So I brought my car in after work and to my surprise, Mr Dennis was able to order the part I needed and was told I could maybe have it tmrw or by the end of the week. but I still had the how will I get to work, well Mr Dennis said I would continue to drive the car I may lose my transmission.. So he made arrangements for a rental car on them .. So now I can make it to work and have a car to drive until mine is ready.. And to be honest because of that when its time to trade this car in I will be back to buy a car from Berkeley ford. Thanks .
