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Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 5 Overall Experience: 1
We have a 2013 Pathfinder Platnum with a leak. Not sure where, no thanks to the service department. We have taken it in 3 times the past 3 months, 2 times the past 3 weeks to repair the leak. Each time, we were told a rason for it, that they had fixed the leak. They hadn't. We took it back this past Wednesday and they kept it overnight. Their findings was that the leak was from the windshield we had installed 6 months ago, and we should take it back to the place that put it in. We did. They did a water test, and it did not leak. That was this past Friday. We've had a steady drizzle Sat and Sun, and the floor and floor mat are soaked. I'll be interested to see what Jim Burke Niessan tells mewhen I call them tomorrow. One thing I know for sure, Niessen has a very pissed off customer, but I don't think they care..
