Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1
I purchased a used 2011 RAV4 from this dealer and long story short, I am not happy. I'm am not satisfied with the condition of the transmission fluid on this vehicle and would like a fluid change . I was told that they would change it then last minute told that they will not. Service department told me it was dark but should be good until 100,000 miles (my car has 70,000 and a tow hitch). The used car department pretty much told me tuff luck, now I am in the process of finding out how to get this fluid analyzed . Anyone can see plain as day this fluid needs changing but Toyota of runnemede used car department wants me to deal with it. So if nothing else I will not be purchasing any other vehicle from this dealership . So a car I purchased from this dealer September 10 will be worked on in my driveway like some crap used car before I own it for a month thanks for a great experience
