Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
I traded in my 2013 VW GTI for a 2017 GTI. At first their lease price was nearly $100 a month more than other dealerships, this should've been my first sign as to the integrity of Matt and the rest of the dealership. After negotiating my trade (a lease buy out, not a lease turn in) I received a bill for $900 from VW credit for the over mileage charge along with a few other fees. It seems the dealership decided after the deal to turn the car in and not purchase it as agreed, leaving me with the costs. After checking Yelp, it seems that this exact deception is a common issue with this dealership. I'm currently in the process of filing a complaint with VW corporate. Avoid this dealership at all costs.
