For over 60 years J. Bertolet Volkswagen has provided quality Volkswagen service, sales, and parts to Pottsville, Reading, Allentown, Lebanon, and surrounding areas. We are family owned and operated with three generations working for you. We offer...
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
I purchased a 2013 VW Jetta from J. Bertolet and have been thrilled with the service and integrity of everyone at the dealership. I live in the Reading area, and whenever the car needs its mileage service, John arranges a convenient time to pick up my car to take to the dealership and lends me his car for the day. As with all cars, something inevitably will go wrong. You can trust the people at J. Bertolet. The service technician sent me a video of the problem, discussed several options, and I felt confident that the repair would be done in a cost effective and efficient way. He even suggested I call VW headquarters and ask them to reimburse me for the repairs - which they did - a complete reimbursement for parts and labor! I am so happy to do business with people who are not only invested in the product they sell, but more importantly, are invested in the people and community they serve.
