To be more confident in your used car purchase and get more information about the auto, including its accident history, insurance records, odometer readings history and other important details, we recommend you get a vehicle history report for the car prior to buying it.
Customer Service: 5 Quality Of Work: 3 Friendliness: 4 Pricing: 3 Overall Experience: 4
Service Dept. is polite and professional, committed to eventually get it right on basic maintenance and several warranty items. Following service for example, look for oil changes being clean w/no mess around the filter and the sound pan underneath the engine. Put a piece of tape over the oil or fuel filter cap or drain plug if its still there when you pick it up well. Ask to look at old parts to verify they actually replaced them. Stress that the service advisor confirms workmanship before calling you on all items. As a Quality Engineer on the plans you fly in and as a customer; trust but verify always. Typically dealerships have a 70% chance of first time success until they realize youll will hold them accountable. Is UWV an exception? No, but theyre better than most dealership service depts.
