Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
The experience was exceptional. My sales representative, Mr. Kourosh Nadali was incredible from the initial conversation on the phone, during the purchase and the follow-up action he continues to take, ensuring I am completely satisfied with my car. He exemplified the professionalism and quality of service you would expect as a consumer, he ultimately was the reason I decided to purchase the vehicle from BMW of Catonsville. I truly felt like a valued customer thanks to him. The finance dept was quick and efficient, Mr. Larry Cash , also provided exceptional service and was a true professional. They now have a customer for life
