Customer Service: 5 Buying Process: 5 Overall Facilities: 5
Found the car we liked on-line and exchanged a phone call, visit and phone call with the dealership's on-line sales rep, Johnny. The next day we purchased the car. We were in/out of the dealership in approximately 2 hours. Facility is very clean, nicely decorated with antique automobiles and western motif type decor. David Scott was our salesman. He was respectful, knowledgeable and professional. The finance director, Brandon Dominguez was very knowledgeable especially concerning the extended warranty. The car was cleaned so well it appeared brand new. Our experience with this dealer was great! I highly recommend this dealership. If you are looking for personable and attentive service visit Chaparral Ford.
