Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5
Lexus of Austin and Kyle Dern are wonderful to work with. In fact, they are so amazing that I considered applying for a job there and I recommend them 110%. Autocraft Bodywerks referred me to Lexus of Austin in 2013 with a nightmare situation related to my 2006 Toyota Solara. Kyle was very reassuring and walked me through every step of the process to replace the engine in the Solara, which was result of a known Toyota service bulletin due to faulty engines put in that year and make. There are no words to show how much I appreciate Lexus and Kyle. In 2016, Kyle went to epic status and helped me to speak with the buyer of my vehicle about the work that the Lexus Master Technicians completed. Thank you so much, Kyle and Lexus of Austin. It's refreshing to work with a dealership that stands by their word.
