Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
I had a wonderful experience purchasing a vehicle at this dealership. I hate purchasing a new or used car. I am in sales as well and my past experiences in dealing with multiple salesman going back and forth with their manager drives me crazy. I was in a difficult situation with a vehicle that broke down and needed repair. Instead of repairing it I decided to purchase a year old car with low miles. I dealt with a gentleman named Nima. He made the buying experience the best my wife and I have ever had. He gave us several options for purchase and even suggested we could still fix our original vehicle that would have been fine. There was zero pressure. He called us back when we had questions and when he didn't know the answer he found out then called back. He was very professional and made our experience wonderful. My wife will need a new vehicle in the near future I will definitely go to RomanoMazda and ask for Nima. His manager Stephen was great to work with as well. This is how buying a car should be. Excellent.
