Diamond 2025 Mitsubishi Eclipse Cross LE 4WD CVT 1.5L I4 DI Turbocharged DOHC 16V LEV3-ULEV70 152hp 25/26 City/Highway MPG
Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 1 Overall Experience: 1
Nice people but wasn't impressed with customer service. I set up an appt. to see a vehicle on Wed. for Sat. and received 6-8 calls to confirm right up to my arrival time. When I got there vehicle wasn't there it was at the off site storage after waiting an hour was told that vehicle was sold "yesterday" but here is a similar vehicle. Tried to show me bad math where my payments didn't include interest and I had a pre-approval stating interest was clearly included in monthly payment. Ended up sitting down with the owner who wouldn't budge on his sale price on the vehicle and acted like I was asking for the moon in my negotiation. Wasn't really impressed at all. Tried to make me feel at fault that we couldn't make a deal. I would not recommend friends to this dealership.