Customer Service: 5 Buying Process: 5 Overall Facilities: 5
My last experience with a car dealership was not a pleasant one, so I was leary about this, but my experience at Don Wood was everything the last one wasn't. I was acknowledged quickly and the salesperson, Jeff, was friendly and knowledgeable. He answered all my questions and thoroughly explained the buying process as we went through it. The woman who did the financial paperwork seemed as excited about my purchase as I was. She explained all my options and let me make the decision that was best for me. Definitely a pleasant experience. Very impressed.