Overall Experience: 1
First go to their internet siteFind THE truck You call about truckYou negotiate a price on truckYou like Price Color not so much You ask about different colorYou are told they can't get that colorCome look at truck on lotFor $200 u can a 2017 and color u wantYou drive 2hrs to look at truck When you get there to look at truck you find out this truck is not and has never been for sale because it was a Toyota family / friends sale an employee from Georgetown had purchased (?sorry for mistake)That's ok because You really don't like color; you are told they will order a 2017 in your color for a couple hundred dollars more You get price of truck on the road and you're very happy because it meets your budget ?pay down payment on You leave expecting your truck to arrive in 6 to 8 weeks?Six weeks later u call dealership no truck ? ( takes a few calls to speak to someone?)truck should be here in a couple three weeks?You call back (once again takes a few calls to speak to someone ?) at nine Plus weeks still no truck and there's an issue because They have to figure out how to "allocate" the money?And you tell them you have agreed on the price and that's the price you planned on paying?Keep calling Finally on Oct 27th you call once againYou are told "I emailed you a week and half ago, wanting for you response ... can't sale you truck for agreed price... it's $2500 more!?( checked ALL emails, even deleted ones, and junk NO EMAILS about truck!!)They have three phone numbers to reach you? NO PHONE CALLS!You tell them that you and they agreed on price ... same as giving their word.. they inform you .."word means nothing" ?You go back and forth with themThey tell you what a deal it is on truck at that price that they are now quoting ? No where near price when u made down payment!!We had sold our truck! Needless to say we did not get a truck from this dealership?In our opinion this dealership is aBAIT and SWITCH company.The truck we looked at online that really wasn't for sale.... stayed online for 3-4 days!!!
