Customer Service: 1 Quality Of Work: 2 Friendliness: 3 Pricing: 2 Overall Experience: 1
I'm a past customer of Bill DeLuca who owns this dealership. I bought a gorgeous LeSabre years ago at Woodworth, then a Lucurne at their Haverhill location 3 years ago. My purchase of the leSabre was awesome, as well as with the Lucerne, but both those cars ended up a money pit. I went to Auto Use last weekend, it was very bitter cold out and windy. I attempted to assess a Lincoln MKZ and then a Buick Lacrosse. On BOTH cars, the seat heaters were NOT working, and the power controls for the Lincoln driver seat were pretty much in shabby shape. The sales man Dave Parker was OK, telling me they could fix those seats and heaters for me. Well, they should've been tested/fixed BEFORE being put on the lot for sale! I walked away. I'll do my future business with other than DeLuca in the future.
