VIN 1FMDU34X9PUD69503 may have been recalled. Check full report for more information
WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
We had a deal in place at another dealership (not VW) for a trade in price for our used vehicle as well as a sale price for an exact model we had just purchased 30 days earlier. Not totally sold on owning brand/model x2, the VW was our second choice. Having test drove the VW products earlier in the week, took our offer back to Brandon and Dave at McDonald VW and did and apples to oranges comparison on trade in and sale price for a comparable vehicle. Drove out 2.5 hrs later with a new Tiguan loaded with everything we wanted for a much better comparative price and over $1800 more trade in value than the other dealer's offer as well.Brandon was great source of info and beyond more than helpful in the process, Dave answered all the little details and sealed the deal as Brandon was a very busy guy - and we had just walked back in without an appointment.. After the fact, checked Trucar.com and found out we got out with less than lowest price available in our market - sweet.Quite honestly, as aggressively priced the first dealer was on their product and offer ( about $3k less than we had paid for exact same vehicle 30 days ago), the VW purchase was a MUCH better deal and a lot less hassle than before. The finance office experience was MUCH more relaxed as well - no animosity after the fact. Again - sweet.