VIN 1NXBR32E35Z353367 may have been
recalled. Check full report for more information
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
On January 9, 2018, Toyota Motor Engineering & Manufacturing (Toyota) notified NHTSA that they are recalling 14,585 model year 2010-2012 Yaris vehicles ever registered in the states of Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. As of January 30, 2018, Toyota is additionally recalling 3,347 model year 2010 Pontiac Vibe vehicles located in states listed above. Also included in this recall filing is 98,194 model year 2003-2008 Toyota Corolla Matrix vehicles, located throughout the U.S., that previously received a like-for-like interim air bag inflator replacement. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Customer Service: 1 Quality Of Repair: 1
have dealt with VW's service department on two occasions, both of which start out friendly, but when services are about to be rendered, they get pushy and rude. I had two tires replaced that were quoted at $200. Everything was discussed on the phone with the exact tires in stock, and when I took my car in, they said it would be $600+!! Ridiculous!!! On another occasion, my battery completely died. I was in LA and took it to 3 dealers that told me a diagnostic check needs to be ran on it to see if anything else is wrong, but none of the shops could see me until the following week. I decided to come home and when I went to Clovis VW, it was their lunch and they were very short with me. I understood and said I would wait, and next thing I know, they did check the battery and I was told it would be $200 to change the battery. I said, "ok, thank you, I will change it myself, but can you run the diagnostic check?" And the man rudely told me, "you're not going to change it with us?? Well you have to change the battery with us first and then we can run it." I said I was not paying $200 for a battery. And again, he rudely said, "well we can't check anything until we change the battery."As stated earlier, they start off friendly, but are very rude every time I inquire about the services for my car. This has been my personal experience. My car is a lease, 2 and 1/2 years old, and when my lease is up, I will never get another Volkswagon based solely on the terrible customer service I have received from this specific location.
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