Visit Big 7 Used Cars Inc to shop our great deals. You can contact us or call 281-337-6821 to schedule your test drive today.
VIN 2GTEC19J371577201 may have been
recalled. Check full report for more information
THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Customer Service: 1 Quality Of Work: 2 Friendliness: 1 Pricing: 3 Overall Experience: 1
When I went to big 7 my budget was 3000 for a cash car. I looked at a few different cars & narrowed it down to a cobalt & a galant. When I test drove the 2005 galant the a/c was out & the only way I would purchase the car was if they would fix the a/c. Gary (my salesman) agreed & gave me a 30 day warranty. I put 4000 down & my balance was 3047. 10 days later I took my car to get serviced & picked it up the same day, they changed the compressor. A little over 30 days after that my a/c was out again & again Gary agreed to fix it. Tropical storm Bill was expected to make landfall the next day so he told me i'd have to wait until after the storm passed to get my air fixed. 3 days later I dropped it off & picked it up the same day. Not even 10 days later my a/c was out AGAIN! I called Gary to set an appointment to drop it off & he said he had two motor jobs he had to get done so we would have to schedule for the following week..which meant another 8 days sweltering in my car. I dropped the car off yet again & this time I didn't have anyone to pick me up right away so I sat on the bench outside the office and patiently waited. Gary came up to me about 30mins later & told me i had two options 'we can put your car back together & let you leave & try to find a ride to drop it off later today or..cause i can tell you now they're not gonna fix your car while you're here..it's against their policy' I was SHOCKED to say the least. Gary & I exchanged words back & forth briefly but I ultimately chose to leave my car there & continue to wait for my ride since I wasn't too fond of the option he gave me. I am still extremely disappointed in big 7 & they will never get my business again.
