BEWARE!!! Engine dies - Steering wheel locks!
C.B. Dunlevy
on 06/24/2016
Comfort Rating: 4
Performance Rating:
4
Interior Rating: 4
Reliability Rating:
1
Safety Rating: 1
Technology Rating:
3
Value Rating: 4
■ 2016 April 23 I brought my car in for the regular “The Works” package maintenance to Kia of Dayton. Thereafter, my car ran a little rough. I did not think much of it until my car began “pausing/hesitating” as I drove it.
■ 2016 May 25 I was driving to an interview and thought the car was going to die on the highway. My car has never behaved like this; and, again, this was after the most recent routine maintenance on April 23, 2016. In addition, sometimes when I put on the brakes, the car stops and then lunges forward. This does not happen all the time; it happens intermittently.
■ 2016 June 10 I had my two twin granddaughters in the car. We met my husband for lunch and then went to Kettering Hospital to visit a relative. While driving in city traffic (going approximately 35 MPH), I gradually applied the brakes to stop at a stop light. When the light turned green, I realized that the engine had died. This concerned me as this has never happened.
■ 2016 June 13 I brought my car in to the dealership and described what was occurring. A diagnostics was performed and the car was driven. The Tech advised that nothing showed on the diagnostics and that when the car was driven, no issues occurred.
■ 2016 June 18 I drove from my house to the local grocery and back to my home. As I went to make a right-hand turn from, I gradually braked, made the turn and then realized the engine had died because my steering wheel locked! I had the air conditioner on, the radio on and was singing to it, so I did not hear the engine die. Further, because I could not steer, I went into the other lane and thankfully, no one was in the lane or I would have hit them. In addition, if someone would have been behind me, they would have hit me as they would not have expected me to turn and suddenly stop—especially since I did not have my foot on the brake after I turned.
■ 2016 June 20 I took my car back in to Kia of Dayton and reported the June 18, 2016 incident. I told the tech that I was very concerned about these incidents and relayed that I considered these to be very dangerous and life-threatening. I also called the Fixed Operations Director, and relayed that my car has been running rough since I got it back on 4/23/2016, feels like it is pausing/hesitating when I drive it; died while I was driving it without warning on 6/10/2016. (I had put on the brake for a stop light and did not know it had died until I tried to accelerate.) I advised that the diagnostics done on 6/13/2016 did not produce anything and that I thought maybe all of this was just an odd happening, so I continued to drive the car. On 6/18/2016, when I was right turning, the car died and the steering wheel locked and that I considered these incidents to be extremely dangerous and life threatening.
I called the National Highway Traffic Safety Administration (NHTSA) and provided information regarding this issue. I wrote the Fixed Operations Director a letter documenting the incidents and my concerns and noted that I had copied the NHTSA.
2016 June 22 the tech called and said that they ran another electronic diagnostic and have driven the car over 50 miles and nothing shows up on the diagnostic and they cannot reproduce the incidents. I reiterated that I do not feel safe driving the car. I asked if any of the incidents were recorded in the car’s memory. No. I asked if the sensors in the car were able to record things like this. No. So, the sensors are not sensitive enough to record such incidents. I asked him what might cause the car to pause/hesitate while I am driving and he said that it might be the spark plugs. I asked if he checked these and he said no as that would mean that they need to tear apart the car to check these. I also asked about the fuel filter and the same thing applies. He said that tearing apart the car and looking at it will cost me.
2016 June 23 I called and left a message with the Fixed Opertions Director around 12:30 pm advising that I would like to speak to him regarding my car. Since I did not hear back from him, I called Kia of Dayton and asked for the corporate office # and was given 1.270.783.8080. I called and spoke with a woman named Tricia. I explained to her what was going on with my vehicle and she suggested that I call and speak with the General Manager of Kia of Dayton.
I called Kia of Dayton and spoke with the General Manager and conveyed my concerns about how serious these incidents are. He offered to do a trade in with me. Unbelievable. I advised that I am the only owner of this vehicle, that she has run fine until 4/23/2016. I am currently waiting for Kia Corporate to look into all of this as an internet search documents that the issue of Kia's suddenly dying while being driven goes back to at least the 2001 models. Query as to how many "accidents" have occurred that were attributed to a driver when it was a product failure! BEWARE!!! And, I love my car.... :-(
