2009 MERCEDES-BENZ C-Class

Beware -

Comfort Rating: 3 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 1 Value Rating: 3

The car dealership advisors are all paid by commission. They are competing to change things on your car whether it's broken or not. I'm a woman and had the windshield wipers replaced without my authority at the first service after purchase. I've had them scare me that I needed brake jobs "right away" where I waited a year and it was still fine (after checked out by other source). I bought my car brand new with Warranty for 5 years. As soon as the 5 years passed everything started breaking down from the seat belt safety light & some SRS light with other minor malfunctions ($1500), check engine light ($2200), light bulbs and batteries are normal stuff and I won't complain about that. Finally now, I went shopping before work and came back to find I could not start my car due to ignition switch, the care died, had to be towed and service advisor tells me it's a proprietary part (which is true - verified by another trusted source) and needs to be ordered and put in by Mercedes ($2500). In the first 3 years of ownership, the interior began looking horrible. The interior sliver stripping around the water holders all came out just because I used it. The radio button black coating (with the # on it) started stripping and peeled away (1/2 black and ripped white spots all over like an old car. I was told by the service manager it's caused by lotion on your hands. The car seats are uncomfortable no matter how you adjust it. Not good for a very tall or heavy person. Think twice if you purchase this vehicle. Parts are all electrical and expensive labor. It's not like getting a Toyota or Honda fixed after warranty runs out.