VIN 5TDKK4CC8AS293418 may have been
recalled. Check full report for more information
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Customer Service: 1 Quality Of Work: 2 Friendliness: 1 Pricing: 2 Overall Experience: 1
I Dropped my vehicle off overnight Monday the 10th for an 8:45 a.m. appointment Tuesday the 11th to get a diagnostic on my check engine light and an electrical issue. I didn't get my car back until two days later. Tom called at 7:30 a.m. the 11th to Inform me he had possesion of my vehicle and that was the last time I would hear from him. I called numerous times. I was told I would get a call back never did. My electrical issue was partially diagnosed and not reflected on my paperwork what me and Tom Walker spoke about on the phone. My radio was looked at and not my heated seats issue. I was informed if I wanted the full inspection of what me and Tom verbally agreed I would incur an additional charge on the day I picked my vehicle up. I finally was able to get a hold of Tom and informed him I was upset and it was very unprofessional not to update me on the status of my vehicle. He insisted he called twice and left a message. I informed Mr. Walker I would be on my way to pick up my vehicle and asked how much do I owe? I picked my car up only to wait 10 minutes before it was found and brought to me. The reason on the paperwork states too expensive as the reason service was declined. The real reason was due to poor communication. I actually liked the dealership thus my second, but unfortunately last return.
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