2011 HYUNDAI Elantra

Very disappointed!!!

Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2 Safety Rating: 2 Technology Rating: 2

In Feb. 2011 I bought my brand new Elantra. Had to have a dealer call me when one came in as they were selling like hot cakes and none of the dealers had one to even look at in San Diego. It was exciting to see such a beautifully designed car inside and out that would get 29/40 mpg. WOW! This would be only the 2nd "new" car I've purchased and felt the mpg would make up a lot of the difference in the new car price. The car got 24 mpg! How disappointing. Took it to every Hyundai dealer in San Diego and no one could or would help me and gave me the run around telling me "the car needed a break in period that would finish about 7,500 miles. I called what I thought was the Hyundai Corp. and after two years realized I was calling a third party that is hired by Auto Manufacturers to take complaints, etc. Finally, I told them that I'd heard them say "I'm sorry" for the last time and would contact an attorney. Contacted a Lemon Law attorney and they couldn't help me as it wasn't an issue with a failing part on the car. To appease many disgruntled and lied to Elantra owners, Hyundai issued many gas cards that equaled a few cents per mile reimbursement for inflating the mpg the car would get. So, I had to go to the dealer, wait in the service dept. line to have someone check my milage, fill out a claim form and wait for the reimbursement card to arrive. Then, when I needed the card refilled had to go to the dealer again and have money added to the card. And very little money I might add. I liked everthing about my purchase except the mpg THAT WAS INFLATED BY 9 mpg and VERY POOR CUSTOMER SERVICE!!! I sold the car with 17,000 miles. It was covered under the warranty to replace the driver headlight where the plastic was peeling eling off. Don't think I'll ever buy another Korean car. It was a stressful, bad experience.