CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 5FNRL5H69CB051121 may have been
recalled. Check full report for more information
IF THE NUT LOOSENS, THE FRONT HUB ASSEMBLY WOULD ONLY BE ATTACHED BY ONE BOLT, ALLOWING THE WHEEL ASSEMBLY TO SHIFT TO AN EXTREME INWARD ANGLE, RESULTING IN A LOSS OF STEERING, INCREASING THE RISK OF A CRASH.
HONDA IS RECALLING CERTAIN MODEL YEAR 2012, ODYSSEY VEHICLES MANUFACTURED FROM OCTOBER 31, 2011, THROUGH NOVEMBER 30, 2011. THE RETENTION NUT FOR THE FRONT RIGHT LOWER SUSPENSION DAMPER BOLT MAY NOT HAVE BEEN TIGHTENED TO THE PROPER TORQUE, POTENTIALLY ALLOWING THE NUT TO LOOSEN.
Customer Service: 4 Buying Process: 2 Quality Of Repair: 1 Overall Facilities: 3
In my experience carmax is not where i will ever go to get another car ever in my life! The costomer service was great but the car my husband and i bought Ended up being in the carmax repair shop a day after their money back gaurantee.. So thereforw we ended up having to keep the car.. we got it fixed. Ended up bringing the car back to the shop for the same reason We got it fixed yet again and we were told that there would be no further problems But several repairs later we are now sitting in a parking lot Waiting on a tow truck to tow our car to "Carmax"" .
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