VIN 1FM5K8D8XEGA84465 may have been
recalled. Check full report for more information
A loss of the wheel or wheel end can increase the risk of a crash.
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Customer Service: 1 Overall Facilities: 2
I had a very unpleasant experience. I asked to test drive a vehicle and they could not locate the keys. I left and returned later that afternoon after they called to say that they found the keys. Test drove the vehicle which clearly had something wrong with it because of a loud thump. The outside of the vehicle and interior were in excellent condition. I explained to the salesman that I would like for someone else to look at it because I don't have any experience buying used cars and he snatched the keys from me and very nastily said that there was absolutely wrong with the vehicle and walked away. It wasn't my first negative experience with him. The mechanics that I spoke to were very polite. My kids were there and even noticed is unprofessional, nonchalant, nasty attitude and asked me if he was okay. Needless to say, I will spend my money elsewhere.
