VIN 4T1BK1EB7FU154897 may have been
recalled. Check full report for more information
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5
Brought in my Lexus RX350 Sport for 10k maintenance. This is my first Lexus so this visit was my 2nd service experience at Bergstrom Lexus. I got the car in late May 2016. Stuart was the service representative. Just like last time, the professionalism of the staff and operation was impressive. Since I'm still acclimating to the new car, I came with a list of questions on features. Not only did Stu answer them with ease, he went out of his way to share additional insight to help me understand/enjoy my new vehicle even better. It was refreshing to see an employee so engaged, happy to do was he does for a living, and truly have a care for the customer's satisfaction level. Being a business executive myself, I really appreciate the culture they have created at their dealership. Well done!
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