CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN JM3KE4BYXG0784192 may have been
recalled. Check full report for more information
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
Be Prepared to spend WAY more money on your car after purchasing! I will never purchase a car from Carmax again. I have not owned my car for a complete year and it has already cost me close to 2,000 dollars in repair. I was sold an AWD vehicle with 3 different brands of tires on it, one tire which was older then the car itself. AWD cars are supposed to have the same tread pattern, and my car had three different ones, one of which was dry rotted and a safety hazard. I now have to brakes, rotors and belts. Carmax is doing nothing to fix this situation. I am appalled by this business, and beyond dissatisfied. Run far away!
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