ENGINE: 3.5L V6 ECOBOOST -inc: auto start/stop,Four Wheel Drive,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Aluminum Wheels,Tires - Front All-Terrain,Tires - Rear All-Terrain,Conventional Spare Tire,Tow Hooks,Power Mirror(s),Intermittent Wip...
VIN 1FTFW1EG1HFB22069 may have been
recalled. Check full report for more information
An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5
This time David Pickard was my service writer (so at this point I have now worked with all of the service writers). This experience was once again simply phenomenal! I don't know who does the hiring there - but, they seriously deserve congratulations and probably a raise! I have NEVER had a bad experience there, and it really doesn't matter whether I'm working with the Service department or the Sales Department. I have never met such an amazing group of people! EVERYONE I have ever dealt with there is always pleasant, smiling, friendly, EXTREMELY knowledgeable, and SINCERELY concerned that I feel like I am being taken care of! I know I can ask anyone there any question and they will get me an answer... I had a question on my navigation, I stopped in unannounced to find my regular sales guy was off. Jim (another sales guy) just jumped in and helped me - he spent over an hour with me, knowing there was nothing it in for him!! And, I believe everyone there would do the same thing! I will NEVER go anywhere else! If you took the time to read this review, could you do me a favor? When you go there to buy your next vehicle - PLEASE ASK FOR JIM - I feel like I owe him (but it will be 5-6 years before I need another vehicle)... PLUS, I will guarantee you will have an amazing experience with him!!
