CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 19XFC2F59HE077470 may have been
recalled. Check full report for more information
The improper heat treatment can result in the halfshaft breaking, preventing the engine from moving the vehicle, and can allow a possible roll away situation if the parking brake is not engaged. This can increase the risk of a crash.
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Sedan and Coupe vehicles. The right halfshaft may have been improperly heat treated, reducing its strength.
Customer Service: 1
I had an appointment at the Sanford Carmax at 10 a.m. to have my truck appraised. I received confirmation from an associate that he would be there. When I got to the dealership at exactly 10 a.m. I was told, "Sorry, XXXX is not here yet. He should be here 'soon.' " I told the attendant that I was there for a an appraisal and that I had an appointment and he responded, "Oh, I am sorry. We have no buyers here now. It will be at least 15-20 minutes until they could start the process." . . . So let me get this straight: I drove all the way from Oviedo to make my appointment, and when I get there neither my representative nor my "buyer" is there to do what they said they would??? The only thing the attendant would offer was, "You can leave the vehicle with us, or come back later." All the while there are 5-10 associates just standing around doing nothing. Poor. Awful.
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