Knoxville TN - EPA Rating of 34 mpg, Clean CarFax Report... 2017 Mercedes Benz C Class C 300 Sports Sedan: Collision Prevention Assist Plus, Blind Sport Monitor , Backup Camera, Automatic Headlights, Power Folding and Heated Exterior Mirrors, Power F...
Customer Service: 2 Quality Of Work: 1 Friendliness: 3 Pricing: 3 Overall Experience: 2
While the folks at National Auto Warehouse stayed late and found avenues that made it possible for us to purchase the vehicle we had gone there to look at, the salesmen were unprofessional and did not seem confident in their own knowledge about the vehicle. They were not unfriendly or rude by any means, but they were not exceptionally friendly either. Furthermore, just days after purchasing the vehicle, we noticed a loud sticking/skidding noise that occurred when we turned the steering wheel. While we were in contact with the dealership to set an appointment to view the vehicle and talk about a trade-in, they were very easy to get hold of and quick to return our calls. However, once we drove the car off the lot and subsequently had the steering issue that was covered by the limited 10-day warranty, the dealership was very difficult to get hold of to set an appointment. National Auto Warehouse did replace the parts that were causing the noise, but not in a timely fashion.
Check safety scores, crash test results and safety equipment to make sure you're shopping smart. Click below to get full details