VIN 3C63R3EL4HG776167 may have been
recalled. Check full report for more information
Wheel separation can cause a vehicle crash.
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Customer Service: 2 Buying Process: 1
My wife and I were in the market for a 2 wheel drive Dodge diesel truck, which is a rareity in the state of Texas, and Vinvent Motors just happened to have one we liked. Being 250 miles away from the dealer forced up to connunicate by phone, text and email. We were dealing with Chris Schaffner who was more than helpful and very enthueastic about working with us. Unfortunantly the deal progressed to the point where we had to deal with the sales manager, Joe Sierra, and everything fell apart from there. Joe seems to be wholely unwilling and incapable of communicating with potential clients from another salesman; he refused to call us when asked by chris and would not call us back when he said he would. To get any form of information required my wife and I to call him directly which, thanks to caller ID, allowed him to simply not answer his cell phone. At this point, it would not matter to me if Vincent Motors had 10 more trucks exactly like what we wanted, I seriously doubt I would be willing to work with Joe Sierra on any kind of deal involving money.
