[!@@Additional Info@@!]Turbocharged,All Wheel Drive,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Aluminum Wheels,Tires - Front Performance,Tires - Rear Performance,Temporary Spare Tire,Sun/Moonroof,Generic Sun/Moonroof,Panoramic Roof,Heated Mi...
VIN 3VWH17AU6HM504651 may have been
recalled. Check full report for more information
Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Customer Service: 1 Quality Of Repair: 1
have dealt with VW's service department on two occasions, both of which start out friendly, but when services are about to be rendered, they get pushy and rude. I had two tires replaced that were quoted at $200. Everything was discussed on the phone with the exact tires in stock, and when I took my car in, they said it would be $600+!! Ridiculous!!! On another occasion, my battery completely died. I was in LA and took it to 3 dealers that told me a diagnostic check needs to be ran on it to see if anything else is wrong, but none of the shops could see me until the following week. I decided to come home and when I went to Clovis VW, it was their lunch and they were very short with me. I understood and said I would wait, and next thing I know, they did check the battery and I was told it would be $200 to change the battery. I said, "ok, thank you, I will change it myself, but can you run the diagnostic check?" And the man rudely told me, "you're not going to change it with us?? Well you have to change the battery with us first and then we can run it." I said I was not paying $200 for a battery. And again, he rudely said, "well we can't check anything until we change the battery."As stated earlier, they start off friendly, but are very rude every time I inquire about the services for my car. This has been my personal experience. My car is a lease, 2 and 1/2 years old, and when my lease is up, I will never get another Volkswagon based solely on the terrible customer service I have received from this specific location.
