Santa Barbara Honda is under New Ownership and New Management and is committed to earning customers for life, one customer at a time. The team is honored to serve Goleta, Santa Barbara, Carpinteria and surrounding communities; and is committed to fai...
VIN 1C4RDHAGXJC393379 may have been recalled. Check full report for more information
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Customer Service: 1 Quality Of Work: 3 Friendliness: 2 Overall Experience: 2
I called the service dept. after our '05 Civic Hybrid was found to have a failing hybrid battery -- a very expensive item which by law is now warranted for 11 years. The service rep. immediately said he believed it was not still covered. After I told him I already knew it was (from Honda of America), he said he'd check into it, and later did agree it was covered. While the car was getting the battery replacement, they decided to do a "Multi-Point Inspection." The written results stated that all fluids needed replacement ("Major Service" - $381.); also that a front brake job ($225) was immediately needed. I refused the work, and later checked the alleged deficiencies. None of them were true, and the front brake pads have plenty of thickness left. The battery replacement itself does appear to be satisfactory.