CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 3CZRU5H53JM721575 may have been
recalled. Check full report for more information
A reduction of braking performance increases the risk of a crash.
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Customer Service: 1 Buying Process: 1 Overall Facilities: 2
I had a scheduled appointment after work one Saturday. After waiting 15 minutes I finally got to test drive the car went inside with the salesman to complete paperwork and after being there for over 3 hours was told everything was a go (by the salesman who was told by the manager to proceed). When it came time to sign the paperwork the manager all of a sudden changes his mind and wants another pay stub after I had given him my last pay stub and printed out a copy of all my deposits into my account. Their computer would not allow access to my work site pay stub so i had to drive home to print the information and drive back to the dealership. Anyone could clearly see how much I make in a months time. I had recommended this dealer to my daughter but now due to all of the frustration I have been through i will send her somewhere else.
