Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 3 Overall Experience: 1
I went in for an oil change and tire rotation. Drove home and picked up my husband and brother in law on our way to Musikfest. The oil light went on. My husband is asking me why the light is on...didn't I just have this changed. Yes, here is the paperwork. The men get out of the car and check the oil...... hmmm NO OIL! There is nothing in there. The car was towed back to Ertle with all 4 of us in the cab of the tow truck. When we get there, the man that changed the oil took the car in, filled it and told me I could just take it now. No apology, not even an excuse. Obviously, we refused and were given a rental as they did a check on the car. Did they really check it? Who knows. But again, whenI picked up the car the next day, the girls says, "No Charge". Really? No sorry for the inconvenience, nothing. I will not go there again.
