CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 2C3CDZAG1KH723277 may have been
recalled. Check full report for more information
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Customer Service: 1
I had an appointment at the Sanford Carmax at 10 a.m. to have my truck appraised. I received confirmation from an associate that he would be there. When I got to the dealership at exactly 10 a.m. I was told, "Sorry, XXXX is not here yet. He should be here 'soon.' " I told the attendant that I was there for a an appraisal and that I had an appointment and he responded, "Oh, I am sorry. We have no buyers here now. It will be at least 15-20 minutes until they could start the process." . . . So let me get this straight: I drove all the way from Oviedo to make my appointment, and when I get there neither my representative nor my "buyer" is there to do what they said they would??? The only thing the attendant would offer was, "You can leave the vehicle with us, or come back later." All the while there are 5-10 associates just standing around doing nothing. Poor. Awful.
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