CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 1C4PJMDX8KD414519 may have been
recalled. Check full report for more information
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Customer Service: 1 Overall Experience: 1
We arrived at CarMax of Greenville, SC about 2:00 pm on a Thursday afternoon. We browsed five cars in their show room, viewed available accessories, searched their computers, read their literature, and no one had yet spoken to us. We walked outside among their cars for a while and no one approached us. We went back inside and stood in the center of the show room floor, right in front of their desk, for several minutes and no one spoke. For 50 minutes there were many people with CarMax shirts on standing around in groups talking and not one was interested enough to speak to us. We were interested in looking for a used car, but to them we were invisible. We asked at the desk for the sales manager, who happened to be sitting right there the entire time, explained the circumstances to him and walked out. Do not waste your time.
