VIN 5XXGT4L39KG354409 may have been recalled. Check full report for more information
Improper intervention of the Forward Collision-Avoidance Assist can increase the risk of a crash.
Kia Motors America (Kia) is recalling certain 2019 Optima vehicles equipped with Gamma 1.6L Turbo-GDI or Theta II 2.0L Turbo-GDI engines. A software error in the Forward Collision-Avoidance Assist (FCA) system may cause the braking assist function to not engage when a stationary vehicle is detected.
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
After a routine break service, I was left to drive around for a month or so without my brake calipers properly attached. One day, I was trying to come to a stop at a traffic light when my brakes gave out. I was lucky enough to not have caused an accident. Holly Kia and Mike the service manager accepted full responsibility but, they have failed to do anything or compensate me in any way. He won't answer my calls or call me back and his customer service team is rude and incompetent. This place is a joke.
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