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Customer Service: 5 Buying Process: 5 Overall Facilities: 5
My wife needed to lease a new 'soccer mom' car! and our list wZ Tahoe, Escalade and Santa Fe. Eclectic to say the keast, but she had two MDX and I have a Durango, so 3 row SUV'S were limited. Bottom line is that yhe comfort in the 3rd row for kids was best with the Hyundai. Leg room is huge in the escalade but the kids were sitting too close to the floor.Called my local dealer and despite agreeing on everything and taking a deposit, they could not get the car. All my wife cared about was the color and I was not prepared to settle (she was). I called Niki at Bay Ridge and bottom line is they git exactly what my wife wanted at a good price ($450+ less expensive per month than escalade...) all over phone and email.Showed up a couple of days later and Moe took care of the documentation seamlessly.Beautiful showroom - couple of 'models' in sales and reception.. and Moe executed delivery with genuine care and time.Highly reccomend.
