VIN JA4AZ3A35KZ050485 may have been
recalled. Check full report for more information
An unrestrained occupant has an increased risk of injury in the event of a crash.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Customer Service: 1 Overall Facilities: 2
We were shopping for 2 vehicles to add to our family. We seen 1 we liked on their website so we traveled the distance to see it....when we arrived we were told it was out being repaired. Okay I can understand that things happen, but then the salesperson told us someone had already put a deposit down on the vehicle.... so it was already sold. I'm sorry but I don't think that vehicle should have even been on their website! A manager came out asked for our number in case the person changed their mind. A salesperson called 2 days later & left a message saying it was available because the woman couldn't afford it. In the mean time my husband spotted another vehicle we have been looking for on their website, so he called asking if it was on their lot (we weren't going to drive 40 miles for no reason). We arrived & it wasn't there!! We were told it was lent out to one of their other lots, the salesperson said she looked in the computer for the vehicle after she hung up from talking to my husband. We still decided to take a look at the first vehicle we were interested in, now remember it was already on the website for sale & someone already was suppose to buy it. We got in it....it was filthy inside, looked like they just took it in in trade & hadn't cleaned it yet, & not just the drivers area the entire vehicle! There's no way it was ready to be sold! Then another salesperson takes over & tries to tell me a woman was on her way to buy it from 2 hours away, that she had a deposit on it, but "it's first come first serve"!!!!! Personally I wouldn't want to do business with a company that would works that way. I understand how car dealers work, my Father was one....but that's dishonest in our book. You put a deposit on a car, it's says you are holding that car for them not selling it to someone that gets there first!!! So if you're looking to buy a car from these people don't assume putting a deposit on it will hold it.
