At Joe Machens Volkswagen of Columbia, excellent customer service is always our #1 priority. Well make sure your experience at our dealership exceeds all expectations. Meet with a member of our professional and knowledgeable sales staff today to lear...
VIN 1C6RR7GG0KS602100 may have been
recalled. Check full report for more information
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Overall Experience: 2
Bought a new 2016 VW Passat which is a great car that I would recommend. I tried to take advantage of a partnership program between the company I work for and VW which offers a $500 discount. The dealership indicated that they cannot provide the discount however they would provide the first service at no cost. I did not think of asking for any paperwork to hold them accountable for that promise assuming that when the service time arrives I can call and ask them to honor the offer. I called several times, wrote several emails, left voice messages to both the sales person and to the sales manager but no avail, I never got a response. Very disappointed to not even get a response acknowledging my messages.
