VIN 3GNAXKEV9LS678069 may have been recalled. Check full report for more information
Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Customer Service: 1 Friendliness: 1 Overall Experience: 1
Your Problems won't start until you get to the finance office! I provided most of the required documents prior to arriving at the dealership where my deal was already in place. Salesperson Darryl assured me that I would be driving home with my new Chevy Tahoe within 30 minutes. Insurance was transferred to the new car and outstanding documents were given. Now it was time to speak with the finance officer. Here I got bullied and tag teamed by both the finance manager and the obstinate sales manager Paul saying because all required documents weren't in place I would not be receiving the car today. I work 6 days a week and they knew today was my only day to finalize the deal. The manner in which I was spoken to was ridiculous! Communication terrible, customer relations terrible to the point where I was told to "find the exit door" after challenging them. STAY CLEAR OF BICAL CHEVY!, every negative stereotype of car dealerships was on display throughout this experience!