VIN 3C63R3EL2LG247681 may have been
recalled. Check full report for more information
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Customer Service: 5 Buying Process: 5 Overall Facilities: 5
When my husband and I went to Doug Smith in Spanish Fork, we were greeted by Daniel Jimenez, but only after we had the chance to look around the lot for a few minutes. When we talked, Daniel had comprehensive answers to all our questions, leaving us confident in the Colorado truck we ultimately purchased. Daniel was fun to work with and he was never pushy. Our overall experience with him, as well as the clean and friendly atmosphere of the business, is what ultimately led to our purchase there. But just when I thought we were finished, Daniel climbed into the Colorado with us and provided instructions for every item the truck had to offer. We were left with no questions at all. Thanks Daniel for making our vehicle purchase awesome!